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CrushOn AI Account Deletion & Subscription Cancellation (2026)
Cancelling your subscription and deleting your account are separate actions. Cancellation stops billing but keeps your account (reverts to free tier). Account deletion removes all data permanently. Both processes are straightforward — here is the complete guide.
Cancel Subscription
Via CrushOn AI Website
- Log in → Profile icon → Settings
- Select Manage Subscription
- Click Cancel Plan → Confirm
- Receive confirmation email
Paid access continues until billing period ends. No cancellation fee.
Via Apple App Store (iOS)
Settings → [Your Name] → Subscriptions → CrushOn AI → Cancel Subscription → Confirm
Via Google Play (Android)
Play Store → Profile → Payments & subscriptions → Subscriptions → CrushOn AI → Cancel
Delete Account Permanently
Cancel your subscription first to avoid charges during the deletion window.
- Log into crushon.ai
- Profile icon → Settings → Account (or Privacy)
- Select Delete Account
- Confirm password
- Submit deletion request
Processing time: up to 48 hours (manual process).
What is permanently removed: All conversation history and account data.
What may remain: Public characters you published (request separate removal before deleting).
This cannot be reversed.
Delete Conversations Without Deleting Account
To remove specific conversations: Open conversation → Options menu (three dots) → Delete Conversation or Clear Chat.
This removes conversations from your view but does not guarantee immediate server-side removal — that happens when the account is deleted.
Frequently Asked Questions
Cancel your subscription (stops billing) but keep your account. Your conversations, characters, and account remain intact. Log back in whenever you want and resubscribe. The free tier remains available indefinitely.
CrushOn AI states account deletion takes up to 48 hours. Full server-side data purge may take additional time beyond the initial deletion confirmation, depending on backup rotation schedules.
No. If you subscribed through the iOS App Store or Google Play, you must cancel through those platforms. Website cancellation only manages subscriptions processed through Subscribestar. Check your email for the original subscription confirmation to identify which billing channel you used.
Refund eligibility depends on the billing processor and timing. Contact Subscribestar (web subscriptions), Apple Support (iOS), or Google Play Support (Android) directly with billing details to request a refund.